Community Guidelines

1.1 You must treat other people with respect, whatever their background, nationality, gender, religion, sexual orientation, disability or way of travelling. Harassment, hate speech, bullying and threats are not allowed.

2.1 You must not use the Service to:

• 2.1(a) stalk or intimidate anyone, or share a person’s location or private information without consent;
• 2.1(b) post illegal content, including any sexual content involving a minor, which we report to the authorities;
• 2.1(c) run scams, phishing or fraudulent trips;
• 2.1(d) impersonate anyone;
• 2.1(e) post a tip or review of a place you have not been, or a place you made up;
• 2.1(f) knowingly spread false information about a destination, event or safety condition; or
• 2.1(g) promote or sell a business or service without our permission.

3.1 A meetup must be pinned to a public place from the map, never to a private address. You must have the right to use the place you choose.

3.2 If you host, you make a commitment to the people who reply. If you cannot attend, cancel through the Service in good time.

3.3 For a first meeting, meet in a public, well-lit place, tell someone you trust where you are going, arrange your own transport, and keep your accommodation address private. Leave if something feels wrong.

3.4 An identity check confirms only that a document appeared genuine and matched a selfie. Treat a verified person as carefully as anyone else. Read section 11 of the Terms of Service.

4.1 Sharing your presence is opt-in and shows an area, not your exact position. Do not share another person’s location without their permission.

4.2 Places you share are visible to other travellers. If you delete your Account, public place information stays, with no link to you.

5.1 You can report content or a person in the Service, or write to support@findinghorizons.ca. You can block anyone. Blocking hides you both from each other.

5.2 In an emergency, contact local emergency services first. The Service is not an emergency tool.

6.1 We do not review everything before it appears, so please report what you see.

6.2 If these Guidelines are broken, we may remove content, warn you, or suspend or close your Account, as section 19 of the Terms of Service describes. In serious cases, such as threats, illegal content or fraud, we may report the matter to the authorities.

6.3 To appeal a decision, write to support@findinghorizons.ca with “Appeal” in the subject line.